FAQ

Q: How Long Does Shipping Take?

A: Our warehouse is located in New Jersey, USA. For domestic orders within the United States, it will normally take 3-5 business days for your order to arrive. For international orders, please allow up to 30 business days.

Q: Do You Ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy their shopping experience with us. For any issues regarding international shipping, please feel free to contact us at vannosvitality@gmail.com.

Q: How Do I Check The Status Of My Order?

A: Upon placing your order, please allow up to 2-3 business days to have your order processed. Our fulfillment warehouse packs your ordered item(s) and ships the package(s) out as soon as possible. Once you order has been shipped, you will receive a tracking number to your order. If you did not receive the order tracking number to your email in 5 business days, please contact us immediately and we will investigate further.

Q: Is Your Website Secure With My Personal Information?

A: Absolutely. All information including customers name, home address, phone number, email and banking information is kept extremely confidential. We do not store your credit card information and it will be used one-time only upon purchasing your product. We appreciate your business and more importantly, we highly respect your privacy.

Q: How Do I Order On Your Website?

A: Simply find the product you want and click the "Add To Cart" button. Fill in your shipping and billing information before completing your order and we'll have it shipped to you as soon as possible! If you have any additional questions that have not been answered in our FAQ, please contact us at gsalvo@vannosvitality.com and we'll get back to you as soon as we can.